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Chief Operations Officer / President

Phoenix, AZ

Company Background

Our client provides pet healthcare memberships as a benefit for top employers around the country. Through a network of 1500+ vets, they provide an alternative or complement to traditional health insurance with an integrated payroll deduction at no added cost to employers.  Acquired by a leading PE-firm in 2021, they’ve seen 50% MRR growth since acquisition, with plans to grow 70%+ going forward.

The Position

Our client is looking for a President & COO to lead all operational, tech, and finance functions, guiding the company through this period of dramatic growth in operations and revenues.  Partnering with the CEO, who will lead the company’s commercial functions, the President & COO reports directly to the Board.  Leading a significant team, the President & COO will be a hands-on leader and change agent as the operationally focused head of the company.

Key Responsibilities:
  • Lead operations with a particular focus on automation, processes, and tech
  • Establish KPIs and rigorously monitor with metrics & data
  • Manage and build finance, including day-to-day financials and fiscal operations
  • Build administrative & procedural systems capable of handling a fast-growing company and workforce
  • Optimize systems and save costs

Qualifications and Candidate Background

The ideal candidate will have:
  • Demonstrated history driving efficient operations through rigorous metrics & data
  • Ability to build a finance function from the ground up
  • Familiarity with high-margin tech-forward companies trading on ARR multiple
  • Willingness to get into the weeds with insatiable desire to automate processes
  • Entrepreneurial self-starter excited about building a business
  • Ability to work in a team with stakeholders at all levels
  • Excellent communication skills
  • Commitment to the mission of making world-class pet care affordable & accessible
  • Experience with PE-backed companies (preferred)
  • Experience with insurance or employee benefits (preferred)


Phoenix, AZ


For more information, contact our Recruiting Coordinator:

Dy-an Angeles
[email protected]
Please reference job number 2452 in your email.

Your information will not be shared with any outside parties without your prior consent.

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