ECA Case Study: Project Staffing

Voice of Customer Consultant

Private Equity Firm

Industry:
Hospitality

Functions:
Due Diligence

Location:
Remote

Seniority:
Post-MBA (1-2 years)

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Project Details

Client / Situation
  • Our client, a flexible capital provider, wanted to gain more insight for one if its portfolio companies specializing in the manufacturing of aquatic physical therapy products
  • They sought to test a number of hypotheses as it relates to key value propositions across key end markets (collegiate / professional sports, hospital / outpatient rehab, privately-owned physical therapy clinics, retirement communities, specialty clinics, etc.
Objectives / Results Achieved
  • Developed customer interview templates and scheduled interviews
  • Scheduled interviews from a list provided by the firm
  • Conducted intelligent / probing interviews and tested value propositions
  • Consolidated findings and developed key insights / implications

ECA’s Hospitality Practice Lead

This is a picture of Rowida Assalimy, a Managing Director at ECA
Rowida Assalimy

Rowida spent time as a management consultant at Accenture before ECA, where she worked with many Hospitality clients. She would be happy to discuss your upcoming initiative.

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