ECA Case Study: Project Staffing

Change Management Consultant

Online Services Provider

Industry:
Education

Functions:
Tech, IT Strategy

Location:
Dallas, TX

Seniority:
Post-MBA (2-5 years)

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Project Details

Client / Situation
  • Our client helps public and private and not-for-profit universities drive enrollments and revenues, and they were looking to roll out their product to several new universities in 2018
  • They needed help in assessing the enrollment services process with a focus on improving the client (university) and customer (student) experience, and would like to develop materials that can enable the change management required for adoption of their product
Objectives / Results Achieved
  • Conducted an organization assessment with a focus on people and process
  • Stood up project management methodology and infrastructure designed to:
    1. Enhance the delivery based culture
    2. Identify global projects
    3. Coordinate resources
    4. Create accountability
  • Conducted an organization culture assessment and recommended remediation
  • Helped the CEO and leadership team identify, refine and prioritize corporate strategic priorities and strategic projects

ECA’s Education / EdTech Practice Lead

This is a picture of Ken Kanara in a suit, the President of ECA
Ken Kanara

Ken worked with many Education / EdTech clients at ECA. He would be happy to discuss your upcoming project and talent needs.

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